Mass Email Lists

The MASS EMAIL LIST is a collection of email addresses to whom your email message will be sent. Depending on how you set up your list you can send to a group of recipients or you can construct a list of recipients you want to reach but exclude some contacts from that list; for example, anyone who has already made a purchase or donation to your cause.

Create a mass email list

  1. Click on the EMAILS tab in the gray menubar.
  2. Click on the MASS EMAIL LIST tab at the top of the screen.
  3. Click on the CREATE NEW MASS EMAIL LIST button.
  4. Select your choice of the source of the new list:
  • Import a list from a file
    • Select the file and import the information into DonorPoint. The source file must be an Excel file, and it is assumed that there will be a header row in the file. The file must contain, at the minimum, a column containing email addresses.
  • Create a new list by including/excluding existing lists
    • Select the group or list to include, then any group or list that you wish to exclude
  • Create a new list - advanced
    • Select the type of list you want to create:
      • Contacts from forms
      • Contacts from emails
      • Contacts from events
      • Contacts from saved searches
      • Contacts based on memberships
      • Contact based on transactions
    • Set the criteria for your list based on the type of list you have selected.
  1. Click CREATE to create your list.

Create a mass email list from a mass email setup

When you create a mass email you can also create your MASS EMAIL LIST as part of that process.

Click on the CREATE MASS EMAIL button. After you have created the mass email and set who it is coming from you can create the MASS EMAIL LIST.

  • Use an existing list -Select an existing mass email list or segment
  • Import a list from a file
    • Select the file and import the information into DonorPoint. The source file must be an Excel file, and it is assumed that there will be a header row in the file. The file must contain, at the minimum, a column containing email addresses.
  • Create a new list by including/excluding existing lists
    • Select the group to include, then any group that you wish to exclude
  • Create a new list - advanced
    • Select the type of list you want to create:
      • Contacts from forms
      • Contacts from emails
      • Contacts from events
      • Contacts from saved searches
      • Contacts based on memberships
      • Contact based on transactions
    • Set the criteria for your list based on the type of list you have selected
  • Click NEXT to create your list.

Continue to create your mass email. See Mass Emails for further information.

Disabling the automatic deduping function

DonorPoint automatically removed duplicate emails from email list. However, in some cases the duplicate email addresses should be preserved and multiple messages received. If this is the case, the dedupe function can be turned off.

To turn off the dedupe email address function:

  • Open the scheduled mass email
  • On the TO tab, scroll to the bottom of the page and locate the EMAIL SOLICITATION_DISABLE DEDUPING checkbox and check the box.
  • Save your setting by clicking on SAVE or SAVE AND EXIT.