Your DonorPoint Site

Your DonorPoint site contains the pages that support your fundraising, purchases, and registrations as well as other content that supports these functions. These pages can be set up in several ways, depending on your needs.

  • Catalog – Your GIVING CATALOG allows you to create compelling, timely appeals that support your organization and to publish them using best practices from eCommerce. Your constituents will easily be able to find those areas of your mission - donations, events, memberships, purchases, etc. - that they are most interested in, combine multiple items into a single transaction, and check out easily. Catalogs work best as your default giving page when you have different or multiple campaigns going on during the year. See Working with Catalogs
  • Form – A FORM allows you to present a single, focused appeal to your constituents and process that transaction on the same page. Forms work best as simple DonateNow pages or as the destinations for targeted appeals.
  • Community Pages – COMMUNITY PAGES are similar to crowdfunding. They allow you to open up your fundraiser outside of your traditional donor base by using multiple teams, teammates, and partners to get your fundraising message out. See Working with Community Fundraisers

All pages create TRANSACTIONS, like processing a payment or registering for an event, depending on how your page is set up. All transactions are then linked to CONTACTS or ORGANIZATIONS in your database, which are the entities that completed the purchase or registration.

There are features that will be part of all DonorPoint pages to support your outreach effort, no matter the type of page:

  • Items – ITEMS are the detail lines in Transactions. Items can consist of such things as donations, memberships, and merchandise. See Working with Items
  • Checkout Page - The CHECKOUT PAGE contains the information that is required for the completion of the purchase. That information consists of:
    • Contact Options - CONTACT OPTIONS define the information, such as name, address, etc., to be collected about the purchaser at the time of the transaction. Fields can be made to be optional or required depending on your business rules and the type of the transaction. Contact Options
    • Payment Options - PAYMENT OPTIONS are the types of payments that you will accept for the items purchased. You can offer different payment options on different pages. See Payment Options
  • Confirmation Page - The CONFIRMATION PAGE is the page that the purchaser will see on their device when their purchase has been completed. See Editing the Confirmation Page
  • Confirmation Email - The CONFIRMATION EMAIL is the email that the purchaser will receive that describes their purchase and the payment made. If the purchase includes raffle tickets, an event ticket, or other documents, those items will be included as attachments to the confirmation email. See Editing the Confirmation Email

In addition, CUSTOM FIELDS can be used to collect specific information from the purchaser that is not defined by default in the DonorPoint objects. Custom fields are available on Items and the Checkout Page. See Customization

You can also use special DESIGN ELEMENTS, such as page templates, etc., to style your pages to match your website or brand. See (Design Elements)