Adding Fees to Transactions

The Fees tab under Advanced Options on the page are applied to every purchase made in your catalog. You can use them to apply a percentage fee to charge tax or apply a fixed “convenience” fee to every order. Fees can also be applied to items.

Common examples of fees include:

  • A Tax Rate fee applied to collect sales tax.
  • A fixed “convenience” fee on an event ticket.
  • A Shipping Fee on a merchandise item.

Note: if you want to ask donors / buyers to cover credit card processing fees, do not do that using item fees. Use the Ask Donors To Cover Fees? option on pages. See Payment Processing for details.

FIXED FEE

  • NAME: Name the fee so you will be able to identify it later and use it again, where applicable.
  • FEE: Dollar amount of the fee. (i.e. 2.00 or 0.50)
  • PER ITEM?: If this box is checked, the fee will be applied once regardless of how many instances of the item are added to the cart. To charge the fee for EACH item, be sure to leave this box unchecked.

PERCENTAGE FEE

  • NAME: Name the fee so you will be able to identify it later and use it again, where applicable.
  • PERCENTAGE RATE: Percentage of the item value to be added as a fee.
  • MINIMUM FEE: If the fee should not be less than a certain amount, enter the minimum fee here.
  • MAXIMUM FEE: If the fee should not exceed a certain amount, enter the maximum fee here.

SHIPPING FEE

  • NAME: Name the fee so you will be able to identify it later and use it again, where applicable.
  • FEE: Dollar amount of the fee. (i.e. 2.00 or 0.50)
  • PER ITEM?: If this box is checked, the fee will be applied once regardless of how many instances of the item are added to the cart. To charge the fee for EACH item, be sure to leave this box unchecked.

TAX RATE FEE

  • NAME: Name the fee so you will be able to identify it later and use it again, where applicable.
  • PERCENTAGE RATE: Percentage of the item value to be added as tax.