Communicating with Volunteers

Communicating with volunteers is performed through the underlying DonorPoint transactional Autoresponders and Mass Emails. For example you can send promotion and recruitment emails to contacts lists, send reminderscancellation and post-event messaging to volunteers to specific events, and send recognition event invitations to major volunteers.

Volunteer Mass Email Lists

The Volunteer Contact List are dynamic Mass Email Lists that produce a list of volunteers meeting specified criteria when mass emails are generated. Volunteer Contact List parameters include:

  • Volunteer Events: optional list of volunteer events to limit the list to
  • Volunteer Opportunities: optional list of volunteer opportunities to limit the list to
  • Begin Date: optional date/time on or after which to select volunteer instances
  • End Date: optional date/time before which to select volunteer instances
  • Hours From: optional minimum number of hours in the date range on or above which to select volunteer instances
  • Hours To: optional maximum number of hours in the date range below which to select volunteer instances
  • Attendance Status Types: optional list of attendance types to limit selections to

Merge Tags

In addition to standard Merge Tags in emails, confirmation pages and confirmation emails from forms support these merge tags (which are available by name from the email editor #{MERGE} dropdown menu):

  • List of volunteer instances per order item: orderItem.volunteerInstances
  • URL to Calendar File: #{commonRenderer.renderVolunteerInstanceICalFileURL(orderItem.volunteerInstances[0])}
  • Downloadable Calendar File: #{commonRenderer.renderVolunteerInstanceICalFileTag(orderItem.volunteerInstances[0])}