Adding Waivers or Rules to Items

There may be times when you want your purchasers to read or sign a waiver or a set of terms or rules for your event, raffle, or other. There are several ways that DonorPoint can accommodate this need.

The first thing that you must do is create the document. Consider saving it in pdf format so that purchasers will be unable to change or otherwise alter it. Once the document has been created it must be uploaded into DonorPoint through the Content menuitem in the gray menubar, under the Files tab. When the file has been successfully uploaded a Content link will be generated on the file page that you will be able to use to view or download the document from DonorPoint items. 

The Content line will resemble the following:

https://production.gobigriver.com/CampaignForm/seam/resource/rest/purchaseOrder/fileEntity/111111

The uploaded document can be referenced in several ways, depending on your desired outcome.

Download a document from the confirmation email

If you would like the purchaser to download a copy of your document to sign and return, place the content link in the confirmation email. When the purchaser clicks on the link the document will automatically download to the purchaser’s device.

Display a document and a checkbox on the purchase page indicating that the purchaser has read and agrees to the terms of the document

If you would like the purchaser to review the document at the time of purchase and indicate that they have read it, you can place a mandatory custom checkbox field on the item in your catalog and include text similar to the following in the custom field’s properties:

I have  read and agree to the terms and conditions of the Release of Liability Form. <a href="https://production.gobigriver.com/CampaignForm/seam/resource/rest/purchaseOrder/fileEntity/111111" target="_blank">Release of Liability</a>

Include a document with the purchase confirmation

You can include the information you want to share with your purchaser as an attachment to the confirmation email. You do this by selecting the Confirmation tab under the the event package and locating the Attachment field. Clicking on the + sign will allow you to create a new HTML file that will be saved as a pdf and will be attached to the standard confirmation email that is sent to the purchaser when they complete their transaction. When you share information with your purchaser using this method it is not necessary to upload a file to the system.