Promotions and Discount Codes

Promotion codes allow donors to enter a code on a form to unlock a discount, a free item, or a price override. DonorPoint supports several types of promotion codes, each with different effects on the transaction.

Promotion Code Types

Type Effect
Discount Percentage Reduces the transaction total by a percentage
Discount Value Reduces the transaction total by a fixed amount
Add to Cart Adds a specified item to the transaction automatically when the code is entered
Activate Makes a hidden item visible on the form
Replacement Rule Replaces the pricing on a selected item with a different price

Assigning Promotion Codes to Forms

  1. Open the form and go to the Promotion Codes tab
  2. Add the desired promotion codes from your account’s promotion code library
  3. The promotion code entry field appears automatically on the form checkout once a code is assigned

Creating Promotion Codes

Promotion codes are created as reusable account-level records under Configuration → Promotion Codes. Each code has:

  • The code string donors enter
  • The type and value of the discount or effect
  • Optional start and end dates for validity
  • Optional usage limit (maximum number of times the code can be redeemed)

Single-Use Codes

For events or campaigns requiring unique codes per donor, use the VoucherBatch system to generate and distribute single-use codes. Each code in the batch can only be redeemed once.