Confirmation Page

The confirmation page appears immediately after a donor completes a successful transaction. It is the final screen of the checkout experience — your opportunity to thank the donor, display a summary of what was purchased, and prompt further engagement.

Structure

The confirmation page is composed of:

  • The Page Template wrapper — your branding, header, and footer
  • A configurable content area — the editable body of the confirmation page
  • Standard merge tags for transaction summary content

Editing the Confirmation Page

  1. Open the form and select the Confirmation Page tab
  2. The current confirmation page is shown in a suggestion box — the same confirmation page can be shared across many forms
  3. Click the pencil icon to edit the confirmation page content
  4. Use the rich-text editor to add text, images, and merge tags

Important: The same confirmation page may be used by many forms. Editing it affects all forms that share it. To customise for a specific form, create a new confirmation page and assign it only to that form.

Key Merge Tags for Confirmation Pages

Merge Tag What It Displays
#{ORDERTABLE} Full summary table of items selected, amounts, and fees
#{PAYMENT} Payment method and amount paid
#{ORDER_NO} Transaction reference number
#{CONTACT} Donor’s full name
#{DOUBLETHEDONATION} Employer matching gift widget (when configured)
#{SOCIAL} Social sharing buttons

See Merge Tags Reference for the complete list.

Scripting on the Confirmation Page

The confirmation page is rendered after the transaction is saved, so all transaction data is available. Use expression language to display conditional content — for example, showing different thank-you messages based on donation amount or fund designation. See Scripting.