What is DonorPoint?
DonorPoint is a cloud-hosted fundraising and constituent engagement platform. It does three things:
Collects — DonorPoint publishes donor-facing forms for donations, event registrations, workplace giving, peer-to-peer fundraising, auctions, raffles, and catalogs. Every form submission creates a transaction record.
Manages — DonorPoint maintains a constituent database of contacts and organizations, tracks all interactions and transactions over time, and provides tools for segmentation, communication, and relationship management.
Distributes — For federated campaigns and workplace giving, DonorPoint calculates and manages the distribution of collected funds to designated agencies through its payout engine.
How It Fits Together
Everything in DonorPoint connects through a simple chain:
- A Form (Page) is the donor-facing experience
- Items are what donors select on forms — giving options, event registrations, raffle tickets, etc.
- A Transaction is created when a donor submits a form
- Contacts are linked to transactions and maintained over time
- Reports and Dashboards surface all of this data
The Customization Philosophy
DonorPoint is designed to fit your business, not the other way around. At every level — from the data you collect to the content donors see to the rules that govern processing — the system bends to your requirements:
- Custom fields extend every major record type with your own data
- HTML content with merge tags means every screen, email, and document is fully personalized
- Scripting hooks before and after every significant event let you encode your business rules in the system
See Adapting DonorPoint to Your Business for the full reference.